Please read carefully our shipping policy. If you have any questions regarding shipping, please contact us at firstname.lastname@example.org.
When you shop on our website from the United States, prices should automatically be be displayed in US dollars (USD) and you will see USD next to the dollar amount. If not, choose USD from the drop down menu in the upper left corner to show the converted price.
When you reach the checkout, prices will be converted back to Canadian dollars (CAD) at the most current exchange rate. You will be charged in Canadian dollars, which will then be converted to US dollars by your credit card company (or PayPal) at their rate of exchange. You will see the converted amount on your bill.
We offer free shipping on almost all items where orders are over $80 USD (or $100 CAD.) In some cases (larger or heavier than normal items) we do not offer free shipping. Those items are clearly designated on the product page. You must choose the "Shipped Option" from the drop down menu on the product page, which will include the shipping fee. You will not see any further shipping charge at checkout.
Any order under $800 with a US shipping address will be shipped with the United States Postal Service. A tracking number will emailed to you within 2 days. Please allow for up to 7-10 days for delivery. For orders $800 and over, your package will be sent by Canada Post and may be subject to United States customs duties. A tracking number will emailed to you within 2 days. Please allow for up to 7-10 days for delivery.