We make every effort to fill orders within 24-48 hours. You will receive a notification when your order is ready to ship or pick up.

Orders may not be filled and delivered over the weekend. 

While we do our best to completely fill your order, there may be times when an item or items are out of stock and we are not able to ship the complete order. In those circumstances we will refund the missing item(s) and you will receive an email showing your edited order and payment. Please contact us at bergodesigns@gmail.com if you have any questions or would like to choose a replacement for the missing item(s).

Please check our SHIPPING INFORMATION page for more details about delivery methods.

If the item(s) you ordered are identified as "special orders", you will find an estimated delivery time noted on the product page. In the event that there will be a delay, we will do our best to contact you. Otherwise, you will receive a notification only when the order is fulfilled. If you would like to receive updates on the status of your order, please contact us at bergodesigns@gmail.com.

Prices are subject to change, including errors and omissions.

On occasion, online prices may differ from in-store pricing.

If you have any questions, please contact us at bergodesigns@gmail.com.