SHIPPING INFORMATION

 

GREATER TORONTO SHIPPING

You may choose between three options if your purchase has a Toronto shipping address.

  1. Pick-up in store: No charge, but please try to pick up your purchase in a timely fashion, as we are limited in storage space. If you have chosen pick-up in store, your order will not be shipped.
  2. Next day courier: If the order is placed before 5:00PM, we will arrange for your purchase to be delivered by our courier service for next day delivery. If the order is placed after 5:00PM, the courier will be arranged for the following day. There is no courier service on the weekends or holidays. Please either be home to sign for the package or leave a note for the courier allowing for the package to be left. Please note that our courier service is only available in the following areas – Toronto, Mississauga, Oakville, Milton, Halton Hills/Georgetown, Brampton, Vaughan, Concord, Woodbridge, Richmond Hill, and Markham. Do not select courier service if you are not shipping to one of these areas. 
  3. Standard shipping: All Canadian packages are shipped with Canada Post. A tracking number will be sent to you within 2 days. Please allow up to a week for delivery. We offer free shipping on almost all items where orders are over $100. In some cases (larger or heavier than normal items) we do not offer free shipping. In that case, you may choose to pick up the item in-store at no additional charge, or you may pick from the drop down menu on the product page the "shipped" option, which will include the shipping fee. You will not see any further shipping charge at checkout.

     CANADIAN SHIPPING

    All Canadian packages are shipped with Canada Post. A tracking number will be sent to you within 2 days. Please allow up to a week for delivery. We offer free shipping on almost all items where orders are over $100. In some cases (larger or heavier than normal items) we do not offer free shipping. In that case, you may choose to pick up the item in-store at no additional charge, or you may pick from the drop down menu on the product page the "shipped" option, which will include the shipping fee. You will not see any further shipping charge at checkout.

    USA SHIPPING

    Any order under $800 with a US shipping address will be shipped with the United States Postal Service. A tracking number will emailed to you within 2 days. Please allow for up to 7-10 days for delivery. For orders over $800, your package will be sent with Canada Post. A tracking number will emailed to you within 2 days. Please allow for up to 7-10 days for delivery.

     INTERNATIONAL SHIPPING

    All international packages under $200 (excluding US and Canadian shipping addresses) are shipped with DHL. ALL packages are shipped with tracking and insurance. Tracking numbers will be emailed to you within 2-3 business days. Please allow a maximum of 4 weeks for delivery (most packages are delivered between 7-15 business days.) In some cases (larger or heavier than normal items) we may need to charge additional shipping fees. In that case, you will receive an email that will take you to the shopping cart of our website to pay for the additional costs. If you do not wish to pay extra for shipping, please reply via email to info@bergo.ca and the entire order will be cancelled.