While our Distillery District location is temporarily closed due to COVID-19, we are ready to help you with all of your holiday gifting and decorating needs.
SHOP ONLINE 24/7: Orders will be filled within 24 hours.
Choose courier delivery for orders to be delivered in the greater Toronto area (see our shipping information page for areas covered by our courier service.) Our couriers will deliver within 24-48 hours for orders placed before 3PM (allow an extra day for orders placed after 3PM). Signatures are not required, but if there are special instructions for the courier, please either leave a message on your door or add the information to the Note section of our checkout page.
There is no charge for delivery of orders over $100.
Please understand that couriers will be busier than usual and our team will do our best to make sure that there are no delays.
Free curb side Pick Up is available. There will be staff at our store for limited hours seven days a week; Monday through Saturday 11AM - 5PM, Sunday 11AM - 4PM. Please wait until you have received notification that your order is ready. Knock on our door and let the staff know that you are picking up a web order or call 416-861-1821 to make arrangements for pick up. There are free parking spots in the lot at the south end of the Distillery for customer pick up.
Orders shipping outside of the GTA to Canadian addresses will be sent by Canada Post. Orders shipping to the US will be sent USPS. You will receive an email with a tracking number when your package is on its way. Please shop early to make sure that your package is received in time for the holidays.
GIFT WRAP: We are happy to provide gift wrap on orders over $100. We wrap in shiny black paper with black and silver Bergo Designs ribbon. We have limited holiday wrap if that is your preference. Please indicate which items from the order are to be gift wrapped and if you have a preference for the wrap. If an item is hard to wrap we will include our Bergo Designs bag with tissue and ribbon. You may add a gift message in the Notes area.
VIRTUAL SHOPPING: We may be closed but allow us to take you on a virtual tour of our store. Contact up at firstname.lastname@example.org and we will schedule an appointment with one of our knowledgeable staff members. They will help you create an online order.
WISHLIST: A great way to help those shopping for you or your family to know that they are choosing the perfect gift. Create a Wish List that you can share. Click on the ADD TO WISHLIST button on any product page, activate a wishlist or add to an existing wishlist, and create a link to send to family and friends. A simple way to take the guesswork out of holiday shopping!
GIFT CARDS: Give the gift of choice and purchase a gift card. Choose either an Online Gift Card to use on our online store or a Bergo Gift Card to use in our Distillery Street location.
Please contact us at email@example.com for any questions regarding orders, shopping or gift suggestions, or help with our website. We will answer your questions within 24 hours.