FREE SHIPPING IN CANADA FOR ORDERS OVER $100
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    All orders will be processed in CAD during checkout.

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    SHIPPING

    We have unique gifts for everyone on your list. Just make sure to order in time for delivery by December 25th. SHOP EARLY!

    • PICKING UP IN STORE? Please wait until you receive an email notification that your order is ready. Until you receive that email, your order may not be available for curb side pick up. Please order by December 23rd for Pick Up. 
    • SAME DAY / NEXT DAY MILE1 COURIER DELIVERY: If your shipping address is within the Same Day / Next Day Delivery area, that will be available as a shipping option (it will not appear as an option if the billing address is not in area.) Note that delivery can not be booked for the same day within 3 hours of our store closing. Once your order is ready, you will receive a text or email from MILE1 inviting you to schedule your delivery for a specific day and time. You must schedule your delivery for your package to be delivered. If you do not receive a notification from MILE1, please contact us. Deadline for Same Day Delivery is December 22nd. No signature is required. If you have special instructions for our courier either email us at bergodesigns@gmail.com or leave a note for the courier.
    • OVERNIGHT SHIPPING VIA COURIER IS ONLY AVAILABLE IN SELECT AREAS: Toronto, Mississauga, Etobicoke, Brampton, Vaughan, Concord, Woodbridge, Richmond Hill (south of Major Mackenzie Drive), Thornhill, and MarkhamDO NOT CHOOSE COURIER DELIVERY IF YOU ARE NOT SHIPPING TO ONE OF THESE LOCATIONS. ORDER MUST BE PLACED BY 3:00PM, DECEMBER 21ST. No signature is required. If you have special instructions for our courier either email us at bergodesigns@gmail.com or leave a note for the courier.
    For complete information about courier deliveries and shipping policies click here
      • PLEASE NOTE THAT DELIVERY MAY TAKE LONGER THAN NORMAL. WITHIN CANADA: SUGGESTED DEADLINE FOR ORDERING FOR CANADA POST DELIVERY BY CHRISTMAS IS DECEMBER 14TH. 
        • PACKAGES FOR DELIVERY TO THE UNITED STATES MUST BE PLACED BY DECEMBER 10TH.
        • DEADLINE FOR PACKAGES TO BE DELIVERED INTERNATIONALLY IS NOVEMBER 20TH, HOWEVER AS ALL PACKAGES MUST PASS THROUGH CUSTOMS IN YOUR HOME COUNTRY, DELIVERY BY DECEMBER 25TH CAN NOT BE GUARANTEED.

        SHOPPING

        GIFT WRAP 

        We gift wrap in our signature black wrap with black and silver Bergo Designs ribbon. We are happy to gift wrap at your request in special holiday wrap. Gift wrap is free for orders over $100. For orders under $100 Gift wrap there is a gift wrap fee of $10 per item. PLEASE INDICATE WHICH ITEM/S IS/ARE TO BE WRAPPED. For hard to wrap items we will provide our signature Bergo Designs gift bag and tissue at no charge. Add a gift message and any other special instructions in the Notes section.

        GIFT RECEIPTS

        Please also indicate in the Note section whether you would like a gift receipt included. All orders will come with a receipt (with prices) unless you ask us not include it. Gift receipts will show the recipient the name of the person who placed the order. 

        REFUNDS FOR INCOMPLETE ORDERS

        This is a very busy time for us and merchandise may sell out. Although we try our best to complete all orders, if anything from your order is no longer available you will be notified and a full refund for that item(s) will be applied.